Coronavirus Information

Jill Storstein Acupuncture Clinic Update 24/08/20


Aberfeldy Practice Now Fully Open with Careful Practice


I am pleased to announce that my Aberfeldy practice is now fully open. My professional body prepared a route map for our return to work (see below). We have now had confirmation from the Scottish Government that we can move to phase 2 which means I am able to return to full practice, but with careful social distancing and enhanced hygiene measures in place (more details below).







The diagram above illustrates the British Acupuncture Council's (BAcC) route map out of lockdown. It roughly equates to the Scottish Government's own route map, but in reverse. We are now in phase 3 of the Scottish Government's lifting of lockdown, which equates to the BAcC's phase 2.

Information for Edinburgh Patients

Unfortunately, due to the increased costs off PPE and the reduced number of appointments I can offer due to the necessary adjustments for safe practice during the Covid-19 Pandemic, I have taken the difficult decision not to return to my Edinburgh practice at Albany Street. I continue to practice in Aberfeldy and focus my energies there. I will however, continue to offer telehealth Fertility support and advice consultations and provide tailored self-care packages. For more information about this, please visit my webpage here: 


My colleagues at the Albany Street Clinic in Edinburgh have returned to practice and would be happy to help those in Edinburgh looking for an acupuncture appointment. 


Aberfeldy Clinic Re-opening

Your safety is very important to me so I am doing all that I can to minimise risk to you - this also means keeping myself safe so there is much less chance of me catching it and passing it on. The BAcC has prepared stringent Covid-19 secure guidelines to ensure that you and I will be safer when you come for treatment. There are some changes to how face-to-face appointments operated in the pre-Covid19 era.

  1. Reducing the time spent in the same room together. Research has shown that there is a higher risk of transmission if longer periods of time are spent in an enclosed space. So, we need to reduce the amount of time we are physically in the same room as each other. My appointments usually take around 45 minutes to an hour which gives us time to have a chat and catchup on how you are doing then move on to treatment. To minimise the time we are physically together, I will conduct this first part of the treatment online or in a phone call before the treatment. I have a practice management system in place with a secure telehealth platform to deliver this.  For the treatment itself,  my Aberfeldy clinic has two adjoining rooms both with windows that open. It only takes a few minutes to do the acupuncture when I need to be in the room with you. So I'll do the acupuncture as usual, make sure you're safe and cosy and leave you to relax with some music while the acupuncture does its magic. I'll be right next door in adjoining room - as usual.

  2. Pre-appointment Covid Screening It is a Government requirement and common sense, that before you attend for treatment, we check that you are Covid-free and that you consent to coming for treatment in this time. The day before your appointment, you will be sent a reminder email with a link to a Covid-screening form. Please complete this BEFORE you come for your appointment and don't come if you have any Covid symptoms.  

  3. Clinically Vulnerable and Very Vulnerable people If you fall into the clinically vulnerable or very vulnerable category, or live with someone who does, we will need to have a chat to assess whether the benefits of you coming for treatment outweighs any risks to you getting to me for treatment and being in the treatment space.  I have put in significant enhanced hygiene measures to ensure the risk of disease transmission is as low as I can make it, but it is not possible to fully eliminate the risk while the virus is still in the population. 

  4. More time between appointments Anyone who comes to me for treatment will already know that I keep my clinic clean and tidy, however, I will be extra vigilant now. I'll allow 30 minutes between appointments to allow time to air the rooms and do a thorough clean of the rooms between patients. I'll also wipe down door handles and check the loo's. It also means there won't be any chance of overlap to reduce the number of people in the building at any one time.

  5. Wait in your car/Text on arrival To further reduce the risk of transmission, I'll ask you not to come into the building until it is time for your appointment. Because I will have longer between patients, I won't run late (as I have occasionally be known to in the past), so there is no need for you to wait in the the waiting room. If you arrive early, please wait outside and text me or call me to let me know you have arrived. If you have any issues with mobile phone signal or don't have a mobile phone, I'll pop out to get you at your appointment time.

  6. Face masks  To reduce the risk of transmission, I'll ask you to bring and wear a face mask/covering on arrival. I'll be wearing one too. I'll have a small supply of spare ones available for purchase in case you forget.

  7. Washing Hands On arrival, I'll ask you to wash your hands. One of our two W.C.s at Offizone will be repurposed as a hand-washing station. I'll also have alcohol rub available in my room in case you need to re-sanitise your hands.

  8. Keeping clothing separate and keeping surfaces clean There are a few other bits and bobs I've done to reduce risk, such as: boxing up what I can so everything can be cleaned; changed my soft furnishings for wipeable versions; having a separate clinic outfit with a tunic and clinic shoes rather than my usual casual smart attire.

If you have any questions about my safety procedures, please feel free to get in touch  (phone number 07772 501810 or email: 


Who can you come for treatment?...

I know lots of my patients have been really missing their treatments, so you'll be eager to know when you can come back. I've been missing you all too. Initially when I first reopened I could only see people with high and urgent needs. Now that we are in the third phase of the Scottish Government's lifting the lockdown restrictions, I can return to treating everyone, so if you feel in need of treatment or were a patient of mine before lock down, we can resume your treatments with the enhanced measures outlined above. If you're still anxious about coming out of lockdown or are shielding we could do a telehealth consultation and I'll send you a self-care package, give you an acupressure prescription and some coping strategies. 


One Last thing...

 Unfortunately these stringent hygiene measures don't come cheaply. I have had quite a significant increase in my overheads and will have significantly fewer appointment slots available to allow for cleaning and the new structure of appointments. Therefore, I have had to increase my prices at my Aberfeldy clinic. The costs are detailed on my appointments page here.


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